The only way to get the printers working again was to uninstall the 5 updates and Rollup for SP4 issued Tuesday by Microsoft.

KB896423 dealt with a sec vuln with the print spooler mechanism, but just removing that update was not enough. I had to remove the other 4 and the rollup.

Anyone know if Dell has confirmed this as a problem? Has anyone else seen this?

I can confirm this as well. After an hour on the phone with dell tech support, they still would not admit this as a dell driver problem..None of our hp's or Savin's or Sharps are having this problem...We have about 8 of these deployed enterprise wide in branch offices. Funny thing is, 2000 clients seem to be the only ones affected, xp works just fine. All this after the fact that you cant set these printers static..Dell needs to get on the ball..

You certainly can set the 1700n and the s2500 to a static IP address using the embedded web server or the Set IP Utility.

The problem just came back - so my prior solution did not work out in the long-term... I do know however it is a kind of 'resource' problem to do specifically with that printer.

:mansad:

I is definitely some kind of conflict between MS Kb896423 and The Dell printer drivers. we have many Dell printer set up on a print server and any 2KSP4 Pc with Kb896423 cannot print, all getting this same error. however if I delete the printer from printers under the users profile. then as an admin remove the patch Kb896423 then reboot. and then log back in as the user and re add the printer the printer works fine.... but now the Pc is not patch.. I do not know as of yet how to resolve this. I would think that Dell needs to update their drivers. problem is when we download drivers for these network printers. they seem to be marked to support specific desktop systems Optiplex ect.. these are network printers and should not be desktop specific just OS specific. this is causing and issue reinstalling and updating the drivers on the print server. If anyone has come up with a solution to Keep the Pc's updated with this Kb896423 and be able to print to dell printers please post it. Thank you in advance for your help.

Tom

I have this problem on W5300N drivers on my network.

Removing KB896423 doesn't fix the problem for me, unless it needs to be removed on the file and print server as well ?

I have temporarily got round the problem (until there is a proper fix), by selecting the HP Laserjet 4 driver under the DELLW5300 printer properties Advanced Tab.  This is not ideal but means you haven't got to re-install any shared printers on your users workstations.  Not had any problems so far as the driver is PCL.  Not sure I want to risk changing to the Postscript driver in case there are any font / formatting issues when using applications.

Message Edited by sbaldry on 08-25-2005 06:06 AM

This happens on a Dell 2500S as well.  Removing 896423 and the SP4 Rollup works if you remove all printers first and then add them back once the offending patches are removed.  Time for both Dell and MS to issue whatever fixes are needed.