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IAPpat

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IAPpat

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January 15th, 2007 14:00

1700n Problem - Won't Print

I'm having a problem with a Dell 1700n laser printer. I came into work this morning, and no one was able to print to this printer. The settings of the printer at that time were as follows:
 
Status: Not Connected
 
Active: Yes
Enable DHCP: Yes
AutoIP: Yes
Address Source: DHCP
IP Address (example): 10.10.10.10
Netmask (example): 20.20.20.20
Gateway (example): 30.30.30.30
WINS Status: Unregistered
WINS Server (example): 40.40.40.40
DHCP Server: 0.0.0.0
 
I searched on these forums for a similar problem, and then I re-set the printer using the procedure I found on here - Turn off printer, open front door, press "Continue" and "Cancel" buttons simultaneously, turn printer back on, wait for error light to light up, close front door, turn off printer and then turn it back on. I re-printed the setting sheet, and here's what came up:
 
Status: Not Connected
 
Active: Yes
Enable DHCP: Yes
AutoIP: Yes
Address Source: Manual
IP Address: 0.0.0.0
Netmask (example): 10.10.10.10
Gateway: 0.0.0.0
WINS Status: Unregistered
WINS Server: 0.0.0.0
 
It no longer displays the DHCP server address, which was set to 0.0.0.0 before. The threads I looked at before all said that the printer would automatically set itself once it was re-set, but this hasn't happened. What's going on, and what do I have to do to fix it?
 
Also, I do NOT have the installation disc for this printer.
  • wwirick

    14 Posts

    302

    0

    Posted January 18th, 2007 19:00

    I am not sure how the printer is connected, but you may want to try turning off dhcp and assigning an ip address to the printer. If you do this, you will also need to set the ip on the properties portion of the printer icon for each user computer so it knows where to look for the printer.