Question. My company owned a 3000cn which was having some print quality issues. on the left side of the page very faint color speckles show down the entire length of the page. Our company called Dell and they recommended a Drum Kit. Our company had a brand new 5100 sitting in the basement so in liue of servicing the 3000 they replaced it with the 5100 and gave the 3000 to me. So my question is: In your opinion, do you think the drum kit would fix the speckle issue. I dont want to spend 150+ dollars on something that wont be the solution. The printer has only 6000+ pages on it, granted it is pushing 1.5-2 years old. When i looked at the blue roller on the drum. On the right side (which would be the left side in the printer) there where what seemed to be scratches with toner on it. I lined a page on the blue roller and it missed these scratches.

 

Your opinion would very greatly appreciated. BTW the speckles are very faint on B&W and more prominant on color prints.

 

THANKS

Mike