UNSOLVED
3115cn Scan To Network Error
My dell 3115cn will not scan to a network share properly. Here's what it happening:
Within the Web Tool for the 3115cn: Address Book - Server Address tab - Create button. I setup the server name (Server1), type (SMB), port (139), login name, Login Password, "share name", and i leave the "server path" blank. The server "share name" is something like
\\Server1\docs\scanner\accounting\.
Now here's the problem: I cannot get the scanner to scan anything within a shared directory. It will scan to the root of the "docs" share, but it will not scan to any directory within that share (ie, the "accounting" share. I get a login error, but I have already verified this is not an authentication problem - the root share has the exact same permissions as this accounting directory. If I enter just the name of a root share, like say on this server "docs" it will scan and authenticate just fine, but any folder within a share, i get the same "Login Error". Any input is greatly appreciated. Thanks.
Steven Brown, MCP
stevenlmas
13 Posts
3284
0
Posted January 2nd, 2007 18:00
I don't know if Dell is checking this forum, but we're having the same problem. The manual is very confusing.stevenlmas
13 Posts
3284
0
Posted January 2nd, 2007 19:00
We've tried going to our FTP server as well, but no luck. We can get the scanner to initialize but we get an FTP/SMB error when we try to write the file out.The Metatron
1 Message
3284
0
Posted January 5th, 2007 15:00
A few things....Give the Server Type a name. (example "Scan Folder")List the server adderss in it's ip format (example "192.168.1.200")Use the server port 139 for SMB (windows file serving)Login name should be in the format " username@yourdomain.com" for Active directory.If you don't use AD, just put in a user name with the appropriate sercurity permission.Enter password...if neccesary.Share name should just be the word with out any slashes. (example "share")List the server path...if neccesary with format "\foldername\foldername2".And incase you are that new to networking, do not use any of the " " in the setup.RichardKenningt
2 Posts
3290
0
Posted February 11th, 2007 18:00
I too am have the exact same problem--can't get the 3115cn to scan over a network.I've tried both SMB and FTP and still get errors when scanning over the network.When connecting this printer directly to a computer, everything works fine.-Richard- I had some difficulty too - getting 016-783 errors. I eventually got it to work on our Windows Small Business Server 2003 with the following settings for Server Address:Name: DocumentsServer Type: SMBServer Address: 192.168.0.4 [the address of our server]Server Port Number: 139Login Name: @ .localLogin Password: EnabledShare Name: Documents [Located on our server at D:\Shared Documents\Documents]Server Path: [Left blank]I hope this might help.John
- I do appreciate the input John; I'm not being ungrateful. I appreciate anyone who takes the time to help others. But - Off-Topic threads make it hard for others to find a proper solution. If you are searching a thread for a solution to an error with a given problem, you would hope that thread would have a successful resolution to your problem, not a completely different issue. I'm trying to help the cause, I apologize of it seems like I'm tearing someone down. As an IT professional, I just know how hard it is to find a proper solution sometimes.
- I appreciate the help everyone, but some of you are not reading the original post. The issue isn't that I cannot get the scanner to scan to a secured network location. As I stated in the original post this works just fine. The issue is that there is an apparent limitation to the location on the network it will scan to. I'm looking for someone with knowledge of how to scan to a shared folder more than 2 directories deep. I'm not trying to be rude, but if you do not take the time to properly read the post, please do not respond as you are not providing help at all.
I ran into this issue where I could scan to a share but not a folder within that share. here is my setup that worked
Name:Scan2Network
Server Type: SMB
Server Address: xxx.xxx.xxx.xxx
Server Port Number: 139
Login Name: domain\me
Login Password Enable Password: Checked
Share Name: Software
Server Path: Scans\network\3115cnYou have to have the folder namer begin without a backslash '\' and no backslashes in any other settings with the exception of the username.
sbrown95
4 Posts
3284
0
Posted January 2nd, 2007 18:00