HELP!

I bought a new printer (at the urging of the dell salesman who sold me the inspiron laptop) in June, 2012. NOT ONE SHEET OF PAPER HAS EVER PASSED THROUGH THIS PRINTER I just spent  ANOTHER 1 hr and 46 min on the phone wit REP ID 243095 JAYSON.  WE GOT ABSOLUTELY NOWHERE and he kept doing the same thing over and over and over again.  It is not the first time. Maybe the hundredth and my PRINTER STILL DOES NOT WORK (MORE THAN 6 MOS.)

I GET NO SUPPORT. I SPENT HUNDREDS OF HOURS ON THE PHONE.   I am no longer allowed to write emails to dell because my initial support period has run out.  A Dell rep has told me if I give them $29.95 they will continue my support and I can write more useless emails but they told me not to bother

I NEED A PRINTER. I have worked 25 yrs in the computer industry but never without a printer. I have recommended Dell for most of that time. i WILL NEVER BUY OR RECOMMEND DELL AGAIN.

DONT BUY DELL!!!  

DOES ANYONE HAVE AN EMAIL ADDRESS I CAN WRITE TO DELL ?