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mnmelmo

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21 years ago

M

mnmelmo

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2325

August 18th, 2005 12:00

922 dell all in one printer software issues HELP

Hi, I have been unsuccessfully trying to install my new dell 922 all inone printer. I have used the cd and the dell software download unsuccessfulluy. I uninstall and restart and try over and over with no success. Support tells me its  a xp issue because i keep receiving installation errors of missing dll files. but they cant help me fix it, any suggestions its driving me crazy, i am pretty knowledgeable in computers and software but this one is frustrating me. another thing, when i use the dell cd to install my monitor freaks out by flashing on and off and looking really weird in colors and style while trying to install the software reboot corrects it but something is wacked. please help.
  • J

    just_here_2_hel

    20 Posts

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    Posted August 19th, 2005 21:00

    is there any error message that you've been getting when installing it?
     
    you can try to do these steps.
     
    1. go to control panel >add/remove programs> uninstalled the dell printer drivers (AIO). don't restart yet. turn the printer off and disconnect it from the computer. (USB cbale).
     
    2. go to run > type MSCONFIG > click ok > you should have system configration utility. > go to services then   click enable all > go to statrup (tab upper left hand) click disable all. click apply and click close then restart.
     
    3. install the printer driver cd (note printer should not be connected yet)
     
    4 connect the printer and turn it on if the computer asked to.
     
    5 finish the installation

    Message Edited by just_here_2_help on 08-19-2005 05:13 PM

    Message Edited by just_here_2_help on 08-19-2005 05:16 PM

  • J

    just_here_2_hel

    20 Posts

    153

    0

    Posted August 19th, 2005 21:00

    Message Edited by just_here_2_help on 08-19-2005 05:12 PM

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