Solved!
Go to SolutionJo5329,
I usually recommend this. Print roller and Jam problems It sounds kinda funny but people have actually had something come out of their printers this way.
Let me know what error message you get after you unplug the power cord and remove the power brick for 60 seconds.
Rick
Rick,
I opened the front of the printer like I was going to replace a cartridge and was looking at how paper goes through. There are four sections with rollers on them. (Blue in color, then two black, then another blue set) Right in the middle of the two center ones is a little black thing (stick? switch?). I pressed it with the point of a pen (its that small) and it snapped down and the red light went out. I'm printing again.
I had tried your suggestion (shacking, vaccum) to no avail. I had also tried card stock. Nothing. Why I pressed the little black stick thing, at this point what other choice did I have?
Thank You. You are all over these boards helping folks. What a blessing you are!
Ditto here. I did the same thing!! pushed the black plastic tab between tiny rollers #4 and #5 and it was fixed!!! Thank you so much.
Jo5329
2 Posts
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1
Posted March 28th, 2009 17:00
Rick,
I opened the front of the printer like I was going to replace a cartridge and was looking at how paper goes through. There are four sections with rollers on them. (Blue in color, then two black, then another blue set) Right in the middle of the two center ones is a little black thing (stick? switch?). I pressed it with the point of a pen (its that small) and it snapped down and the red light went out. I'm printing again.
I had tried your suggestion (shacking, vaccum) to no avail. I had also tried card stock. Nothing. Why I pressed the little black stick thing, at this point what other choice did I have?
Thank You. You are all over these boards helping folks. What a blessing you are!