Hi,

     I am desperately hoping someone on here can help me, as no one at Dell seems willing or able to.  I've had my printer for about a year, and rarely use it.  When I needed to today, it is not working.  I tried to print, and it will only print 1 or 2 lines at the top of the page in pink and a line or so at the bottom in pink.  My computer indicates that the black ink cartridge is 3/4 full and the color is 1/2 full.  I tried wicking to clean the cartridges like Dell suggested and using the printing mode to clean the nozzles.  When I cleaned the nozzles, the lines printed in pink and blue and black, but the black was light, more gray.  When I printed a test page, it printed in pink and blue.  I kept trying to fix the issue, but the second test page I printed came out all in pink.  I hate to buy new ink cartridges when I know they are not empty, and if they turn out not to be the issue, I will be stuck w/ them because I don't think I will be buying another Dell printer if the one I have needs replaced.  If these printers and cartridges quit working after about a dozen uses, Dell has a bit of a quality control issue on their hands, not that they seem to actually care!  Sorry, I'm just really frustrated.  Any help would be greatly appreciated. 

Thank You,

Danielle