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L
lovesmusic
21 Posts
0
3909
January 16th, 2005 16:00
A940-need help reinstalling
Hi board-
My A940 is not working, I went into Hardware Manager, found that my printer driver needs to be reinstalled, trying to do that with my CD-ROM, keep getting message that it cannot be installed because my "printer spool service" is missing.
How do I get that back?
Any help would be greatly appreciated, I've pulled some hair out over this.
Thanks!
Sheryl
My A940 is not working, I went into Hardware Manager, found that my printer driver needs to be reinstalled, trying to do that with my CD-ROM, keep getting message that it cannot be installed because my "printer spool service" is missing.
How do I get that back?
Any help would be greatly appreciated, I've pulled some hair out over this.
Thanks!
Sheryl
Responses (1)
Solutions (0)

AustinShonn
30 Posts
114
0
Posted January 18th, 2005 19:00
2.The Computer Management console will open.
3.On the left side of the window, at the very bottom, there is an entry called Service and Application. This entry has a + next to it. Click on the + to expand that entry.
4.Under Services and Applications you will see and entry for Services. Click on this entry and you will see all the services appear on the right side of the window.
5.On the right side, scroll down through the services until you get to Print Spooler.
6.Under the Status column you will notcie that some services show up as Started. In your case, the status for this service should be blank (which is why its not working).
7.Right click on the Print Spooler service and click Start from the menu. This should start the Print Spooler service and should eliminate the problem you are having.
If the Print Spooler service initially shows up as started, try stopping it and restarting it again. You will also want to make sure that this servie is set to Automatic under the Status Type column. If it's not, right click the Print Spooler service and select properties. In the middle of the Geral Tab you will see and entry for Startup type and a drop down menu next to it. Make sure this drop down menu is set to Automatic. Hit apply and restart your system. This will make sure that the Print Spooler service starts automatically every time your system starts up.
Hope this helps.