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jenallie

updated

21 years ago

J

jenallie

2 Posts

0

4788

January 31st, 2006 12:00

A940

My printer usually works just fine, but then it needed black ink.  I ordered ink and installed it and it doesn't print anything on the page.  I decided to attempt to put in new color ink too, just in case this should be fresh.  Nothing.  It runs the paper through as if it is printing, but no ink; color or black, appears on the page.
Can anyone help?
Thanks.
  • Searchy

    64 Posts

    94

    0

    Posted January 31st, 2006 15:00

    1. Try wipeing the bottom of the ink cartriges off as well as inside the printer where the ink sits clean off the gold contacts there and the very bottom portion insode that same area where the ink comes out of the printer.

    2. Unplug the power from the back of the printer for 1 minute reconnect power

    Try to print again