UNSOLVED

brandi963

updated

22 years ago

B

brandi963

2 Posts

0

4641

November 15th, 2004 22:00

Broken printer part

I was changing the black ink cartridge in my 920 Dell Printer and broke the plastic thing the ink pops into.  Does anyone know where I can purchase this part?  For some reason Dell cannot help me because I purchased this printer on Ebay and they don't have me listed as the buyer.  CAN ANYONE HELP ME OR AT LEAST GIVE ME A CLUE WHERE TO START?
 
Thanks!!!
Brandi
  • Bekker

    8 Posts

    169

    0

    Posted November 24th, 2004 14:00

    Consider these suggestions only

    If the printer is still under warranty and you bought it from the original owner, maybe you can have him transfer the warranty  to you.. this is pretty easy to do with Dell ... but they may not do it since it was purchased at auction.

    Another option is to go to the Lexmark site and find the Lexmark model that is the same printer as yours and then see if you can obtain a part from them.

    Good luck

    Bekker

     

     

  • brandi963

    2 Posts

    169

    0

    Posted November 24th, 2004 21:00

    Thanks Bekker.  I will try the Lexmark because I don't have record who I won the aution from.

     

    Thanks for taking the time to answer my question.

     

    Brandi