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steveyardumian

updated

19 years ago

0

7475

February 17th, 2008 00:00

Dell 720 doesn't clear print jobs when finished

Hi,

On a Compaq C700 I'm running Vista Basic with a Dell 720 Photo Printer installed (original Dell driver). I've installed the "Patch" that is on the support section of the Dell site. However, the problem comes when a print is finished. The printer prints fine, but when it's finished the job doesn't clear from queue, and the printer status stays open. At this point, the only thing I can do to clear the queue is do a possible reboot, but, come on, I'm not doing that every time it prints. Is this a problem with the print driver? It's my understanding that the print driver queues the jobs and deletes them from the queue, also.

Any thoughts?

Thanks,
Steve
Message Edited by steveyardumian on 02-16-2008 08:19 PM
  • dwinship

    1 Message

    97

    0

    Posted February 18th, 2008 20:00

    Any luck on this?  My dell 1600n (multi-function) does the same thing. 

     

    Using Vista Ultimate