Philippe,

 

Try reading...

 

Allow Printer past Microsoft Essentials

 

Also try these tweaks...

 

 

Start, control panel, device manager.

Go to the USB Controller section and click the + sign.

Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.

Restart your computer.

 

 

Rick

Hi,

I did what you proposed. I just keep getting the error: Printer driver not installed. Please reinstall your printer driver. 

I removed the program and reinstalled the driver ( R24122.zip) but still the same.

Thx

 

Philippe

Philippe,

 

Your computer, did it come with Windows 7 or was this upgraded?

 

Also run Finding System Information remove your product ID and post the rest of the information back here.

 

 

Rick

I also get:

 

• It might not be possible to use your multifunction printer with this version of Windows. To search for similar devices that are compatible, go online to the Windows 7 Compatibility Center:

  Windows 7 Compatibility Center

Hi Rick,

The Acer laptop came with an original Windows 7 Home Premium. The problems came i.m.o. after Service Pack 3 was recently installed.

When installing, I don't use the wireless option but always the USB cable.

 

Regards,

 

Philippe

Hi Rick,

 

Some additionnal info:

The scan works. The printer not. This is the screen when running the setup.

 

The 

When opening Dell All in One, always asking permission AOIC.exe to change settings.

Hi ,

Here is the systeminfo

Host-naam:                           TIM-PC

Naam van besturingssysteem:          Microsoft Windows 7 Home Premium

Versie van besturingssysteem:        6.1.7601 Service Pack 1, build 7601

Fabrikant van besturingssysteem:     Microsoft Corporation

Configuratie van besturingssysteem:  Zelfstandig werkstation

Type build:                          Multiprocessor Free

Geregistreerde eigenaar:             tim

Geregistreerde organisatie:          

Product-id:                          

Oorspronkelijke installatiedatum:    21/04/2010, 16:33:36

Systeemopstarttijd:                  9/07/2011, 10:33:52

Computerfabrikant:                   Acer      

Computermodel:                       Aspire 7715Z    

Type systeem:                        x64-based PC

Processor(s):                        1 processor(s) ge‹nstalleerd.

                                    [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2200 MHz

BIOS-versie:                         Acer       V3.02, 11/11/2009

Windows-map:                         C:\Windows

Systeemmap:                          C:\Windows\system32

Opstartapparaat:                     \Device\HarddiskVolume2

Systeeminstellingen:                 nl-be;Nederlands (Belgi‰)

Landinstellingen voor invoer:        nl-be;Nederlands (Belgi‰)

Tijdzone:                            (UTC+01:00) Amsterdam, Berlijn, Bern, Rome, Stockholm, Wenen

Totaal fysiek geheugen:              3.002 MB

Beschikbaar fysiek geheugen:         1.448 MB

Virtueel geheugen: maximale grootte: 6.002 MB

Virtueel geheugen: beschikbaar:      4.292 MB

Virtueel geheugen: in gebruik:       1.710 MB

Locatie(s) wisselbestand(en):        C:\pagefile.sys

Domein:                              WORKGROUP

Aanmeldingsserver:                   \\TIM-PC

Hotfix(es):                          54 hotfix(es) ge‹nstalleerd.

                                    [01]: KB982861

                                    [02]: 982861

                                    [03]: KB971033

                                    [04]: KB2305420

                                    [05]: KB2393802

                                    [06]: KB2425227

                                    [07]: KB2446710

                                    [08]: KB2475792

                                    [09]: KB2476490

                                    [10]: KB2478662

                                    [11]: KB2479628

                                    [12]: KB2479943

                                    [13]: KB2484033

                                    [14]: KB2485376

                                    [15]: KB2487426

                                    [16]: KB2488113

                                    [17]: KB2491683

                                    [18]: KB2492386

                                    [19]: KB2497640

                                    [20]: KB2503658

                                    [21]: KB2503665

                                    [22]: KB2505438

                                    [23]: KB2506014

                                    [24]: KB2506212

                                    [25]: KB2506223

                                    [26]: KB2506928

                                    [27]: KB2507618

                                    [28]: KB2508272

                                    [29]: KB2508429

                                    [30]: KB2509553

                                    [31]: KB2510531

                                    [32]: KB2511250

                                    [33]: KB2511455

                                    [34]: KB2515325

                                    [35]: KB2518869

                                    [36]: KB2522422

                                    [37]: KB2524375

                                    [38]: KB2525694

                                    [39]: KB2529073

                                    [40]: KB2530548

                                    [41]: KB2533552

                                    [42]: KB2534366

                                    [43]: KB2536275

                                    [44]: KB2536276

                                    [45]: KB2541014

                                    [46]: KB2544893

                                    [47]: KB2545698

                                    [48]: KB2547666

                                    [49]: KB2552343

                                    [50]: KB958488

                                    [51]: KB976002

                                    [52]: KB976902

                                    [53]: KB976932

                                    [54]: KB982018

Netwerkkaart(en):                    2 netwerkkaarten ge‹nstalleerd.

                                    [01]: Atheros AR5B93 Wireless Network Adapter

                                    Verbindingstijd:   Draadloze netwerkverbinding 2

                                    DHCP ingeschakeld: Ja

                                    DHCP-server:       192.168.2.1

                                    IP-adres(sen)

                                          [01]: 192.168.2.3

                                          [02]: fe80::ce2:72ce:9031:2f61

                                    [02]: Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)

                                    Verbindingstijd:   LAN-verbinding

                                    DHCP ingeschakeld: Ja

                                    DHCP-server:       192.168.2.1

                                    IP-adres(sen)

                                          [01]: 192.168.2.2

                                          [02]: fe80::4d3c:b42d:487:8a0f

Philippe,

 

First run Delete Print Jobs to remove any stuck print jobs in the queue.

 

Disconnect the printer.

 

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

 

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

 

Download the Vista 64-bit drivers. Install the Vista 64-bit drivers in the Vista Compatibility mode You should get a message the printer is not connected, maybe not. If you do, you'll be prompted to connect the printer. If installation fails, then read Language Solution for Dell Inkjet Printers You'll need to go to (C:\Program Files\Dell 948\Drivers) and create a Dutch Folder. Copy all the files in the English Folder and paste them to the Dutch folder. Then install the Vista 64-bit drivers in the compatibility mode. You should now get the message the printer is not connected. Connect the printer at this time(powered on)

 

Links to the patch/drivers can be found at...

 

Dell 948 All-In-One (PRODUCT) RED™ Printer owners thread (W7)

 

You can also try the Dutch Windows 7 64-bit drivers for the Dell 948 Printer.

 

Also read...

 

Allow Printer past Microsoft Essentials

 

 

Rick

 

Dutch

Microsoft Essentials

OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1, build 7601
Manufacturer OS: Microsoft Corporation
Computer model: Aspire 7715Z
System type: x64-based PC
Processor (s): 1 Processor (s) you                                     [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~ 2200 Mhz Intel
BIOS version: v3.02 Acer, 11/11/2009
System Settings: en-us; Dutch (Belgium ‰)
Input Locale: en-us; Dutch (Belgium ‰)
Time Zone: (UTC +01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

Hi Rick,

Windows problem solver gives me:

 

Compatibility issue between your multifunction printer and Windows

Your multifunction printer isn't compatible with this version of Windows.

You might be able to prevent this problem from recurring. Try the steps below in the order given. If one step doesn't solve the problem, try the next one.

1. Click to go online to the Dell website for more information and support options

2. Contact Dell support to discuss settings or configuration changes that might make your multifunction printer more compatible with this version of Windows.

3. It might not be possible to use your multifunction printer with this version of Windows. To search for similar devices that are compatible, go online to the Windows 7 Compatibility Center:

   Windows 7 Compatibility Center

Hi i am using a dell aio 948 printer and it cannot print bcause drivers are not found. can any body give help tips on how to get the right drivers for it?

thanks a lot.

Alphacharly.