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Nikiwilson3
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January 19th, 2015 17:00
Dell V313W printer
I have a Dell V313W printer. My son messed around with my computer and I can no longer get the printer to work. I attempted to download drivers thinking the connection was lost. It says it's connected, but still not printing.
Any other ideas?
Thanks,
Niki
PudgyOne
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Posted January 19th, 2015 19:00
Niki,
Make and model of your computer and operating system is helpful. 32-bit or 64-bit?
I'll take a wild guess and say you have Windows 7.
First restart the computer and see if it prints. If yes...
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Restart the computer, when prompted. Then see if your printer works.
The other option is to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick