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Drivers for the Dell 944 AIO printer
I have been trying to install the drivers from the printer disk for the Dell 944 AIO printer to no avail. I've tried installing w/ the printer on USP plugged in, w/ it off USB plugged in, with the USB unplugged, and when the driver disk is started the first screen will come on asking if the setup is for one printer or network. I choose one printer, the disk will spin for about a minute then stops with nothing else showing on screen. Trying to install on Win XP. Any suggestions would be appricated. I have downloaded file G9Aweb32944 EN from the forum site and saved to Desktop but have not run it yet, is this the proper download of drivers to try next instead of the disk?
Tim
Rick
I followed the reccommendations you refered to and the patch to remove all printer software worked fine but after I downloaded the drivers and opened the zipped file the normal Dell printer screen came up as did the one when I used the driver disk, I clicked to install for one printer, the screen went off and nothing else happened. I tried twice and again after the Dell printer install screen disappeared nothing else happened.
Anything else you can suggested would be appreciated.
Thanks,
Tim
Tim,
Did you recently install the operating system? Was this a Dell Computer? How to Download and Install Drivers in the Correct Order
Rick
Tim,
Did you reinstall the operating system? If yes, did you install the Dell System Software (if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Dell System Software and the chipset drivers and follow the list.
What is the model number of the XPS? If you did not recently install/reinstall the operating system, I would still consider installing the Dell System Software and the chipset drivers. There may also be drivers for the usb ports.
Is your computer in English or another language? This is an XP 32-bit system, correct? XP 64-bit would have different drivers.
Rick
Tim,
Your model may have known usb port issues.
Since Microsoft removed all of Windows Updates for XP, I suggest you read THIS ARTICLE and create a slipstream disk with Service Pack 3. Download Service Pack 3 before it's removed. Then if you need to repair/reinstall, you can have all the updates on the disk. You can even include drivers, if my memory serves me correctly. If it doesn't include drivers, download and install Wndrvrbckup Backup Utilities
I would try posting in the Dell Desktop Forum and see if they can help with the usb port issue.
Rick
Rick
The computer is a Dell model # XPS 630I, runing XP Pro, build 5.1.2600 SP3, 32 bit.
My concern with re-installing the XP OS is that I will end up with SP 2 and not be able to obtain all the last security updates for XP since Microsoft no longer supports XP!
Thanks again,
Tim
PudgyOne
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Posted July 28th, 2014 05:00
Tim,
First run Delete Print Jobs to remove stuck print job(s) from the queue, then restart your computer. Then follow the instructions located at...
Dell 944 All-In-One Printer owners thread (W7)
Rick