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colorspace

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9 years ago

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November 20th, 2017 13:00

e310dw printer macOS 10.13 High Sierra compatibility

Can anyone tell me if the e310dw printer will work in macOS 10.13 High Sierra? It works great in Sierra, but the drivers haven't been updated in over a year.

Thanks anyone who can answer this.

  • Robert P (retired)

    6 Operator

    9396 Posts

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    Posted November 22nd, 2017 03:00

    Hi colorspace,

    Thanks for posting.

    Here is some information from Dell's knowledge base you may find helpful:  http://del.ly/6597D8AB7

    http://del.ly/6599D8ABh


    Robert P (retired)

  • Robert P (retired)

    6 Operator

    9396 Posts

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    Posted November 27th, 2017 05:00

  • 2416

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    Posted November 22nd, 2017 04:00

    Robert, thank you for your response.

    I am asking specifically about e310dw compatibility with Apple's newest version of OS X, 10.13, aka High Sierra.

    Thank you.

  • JustPrint

    52 Posts

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    Posted December 18th, 2017 17:00

    The MacOS drivers for Dell E310dw printer will work on MacOS 10.13.

    [tag:Iwork4dell].

  • 2423

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    Posted December 19th, 2017 10:00

    Robert,

    Please read the remaining thread below and respond. Thanks.

  • 2423

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    Posted December 19th, 2017 10:00

    NO: Dell does not have a driver for High Sierra. I know first-hand because I just purchased this machine in September and have wasted countless hours with Dell "support" and spent $150 in outside tech support, only to find that there is no driver, and Dell has no information on whether it when or if it will be released.

  • 2423

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    Posted December 19th, 2017 10:00

    I believe you Scot. I haven't upgraded yet from Sierra, and glad I haven't. It's amazing how a Dell employee says yes, yet your experience says no.

    Robert P....what the heck is going on?

  • leighfwarren

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    Posted January 24th, 2018 06:00

    I guess they're not bothered.  The installer doesn't run of High Sierra.  I do currently have the printer working although I upgraded from Sierra.  I have an issue where the printer runs out of memory when large documents are sent; so even the old driver isn't great.

  • JustPrint

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    Posted February 7th, 2018 00:00

    I just checked the dell.com support website.  MacOS driver for E310 does state support for MacOS 10.13.

    http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=K59NN

     

    #IWork4Dell

  • Geeklet

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    Posted February 14th, 2018 12:00

    Hey, I'm  legit curious... the link you posted is for the e525w. Is that also compatible with the e310dw, even though it's not listed? Or was that an oversight (which happens! Nbd!)?