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boonetrace

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17 years ago

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boonetrace

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13589

January 22nd, 2010 06:00

error code 0x00000005 - documents cannot be deleted

This is now the second time I have problem on my home network printer AIO 926 with is directly attached to a desktop running Vista premium. Printing from that PC is OK, however, when I tried to print from the laptop (running Vista premium) which is wirelessly connected to this "network printer" the printer does not print, and when I open the printer icon in control panel, and I try to cancel all jobs, nothing happens. I tried to cancel it as an administrator, and the computer says I cannot do that, I do not have permission. Which is crazy, since I am the administrator (only user of this laptop). I would be grateful if anyone could let me know:

1. What is the problem,

2. How can I fix it.

I have already Googled the topic, and tried many of those things to no avail.

Thanking you

  • PudgyOne

    11 Legend

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    30315 Posts

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    Posted January 22nd, 2010 13:00

    boonetrace,

     

    Try using...

     

    Delete Print Jobs

     

    and see if this cancells the print jobs.

     

     

    Rick