shockG,

llynster has retired from the Dell Forums. HERE is a thread that explains how to fix your error message.

Rick

Well thanks but that will not work as i cant access any buttons..it jus beeps and says contact support...my PC does not even find the printer just the scanner. Anymore suggestions?

Same here can't access the buttons, but I don't get any beeps. All I get is the error code 117-310 System, restart printer, Contact suppot if continue.

Everything was working up until I replaced a toner cartridge.

I am having this same code, did you get it fixed? If you did how did you fix it? I just found this site and no one had any answers. You can e mail me thanks Gene Terenzio