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gxr1

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22 years ago

G

gxr1

9 Posts

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8109

June 29th, 2004 19:00

M5200 Pulling Extra Pages

Brand new M5200 and it keeps pulling extra pages when printing.  Sometimes a sentence is printed partially on the 1st page and the page it pulled.

It is happening a lot.  I have tried cleaning it and reviewing all the menus/defaults.  Everything is set up correctly.  I have even installed brand new paper and different types of paper.  The problem still occurs.  Never had this problem with any of my HP LaserJets.

GXR

  • d3sp

    470 Posts

    138

    0

    Posted July 7th, 2004 11:00

    What do you mean by pulling extra pages?
    Do you mean that printer takes two (or more) pages at the time when printing?
    Or that when your print the part of the text goes to one page and then it gets moved to another page?
  • gxr1

    9 Posts

    138

    0

    Posted July 7th, 2004 12:00

    Meaning the printer pulls two pieces of paper when printing a one page document. It is not printing a blank page, it is actually pulling the extra paper.
  • d3sp

    470 Posts

    138

    0

    Posted July 7th, 2004 12:00

    It seems that either the paper you are using is too light or smooth for the pickup rollers. Try to check if it is supported by this pritner first. If it is, then contact your local Dell support, you might have a problem with rollers, so they will need to be changed.