Alex from GA,

Did you recently install/reinstall the operating system?

Make and model of your computer and operating system is helpful. 32-bit or 64-bit?

What virus program and firewall are you using?

If using Windows 7 or Windows 8, try reading...

In the last batch of Windows Updates, Microsoft installed Internet Explorer 11. IE11 had been causing printer problems.

Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.

Restart the computer, when prompted. Then see if your printer works.

Rick

No

Toshiba Satellite  C655D Windows 7 64 bit

AVG. Microsoft firewall

I uninstalled IE 11, restarted and tried to print.  It said no communication.  When I look at devices and printers in the control panel it says "offline" and it wouldn't print.  

Alex from GA,

First run Delete Print Jobs to remove stuck print job(s) from the queue, then restart your computer.

Power off your ISP modem/router and your wireless router(if any) for 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)

Restart the computer and try to connect.

Unplug the printer for 30 seconds, then plug it back in and power it on.

Can you print?

If not, try reading...

Allow Wireless Printer Blocked by AVG 8.0 Firewall

Rick

I've done all the things you recommended several times and still can't 
print.  I tried to install the printer again with the CD that came with 
the printer but my CD won't play in this computer. It'll play other 
CDs.  I'm at a standstill.

Alex from GA,

WiFi light is still not lit on the printer? Try these instructions., It's for a different model but should get you near the wireless adapter settings.

Turning the wireless adapter on/off in the Dell V715w Printer

Rick

There is no "network activity" menu on the printer.  I've rebooted the computer and the printer, deleted the print que and still no printing.

Alex from GA,

Instructions from the V305w Users Guide, Pages 5 and 6.

Read number 9

Rick

Thanks, I know how to use the operators panel.  I and my son, who's a techie, have tried working on this problem for months and can't get anywhere.  Do you know how I can get a CD that will read on Windows 7?  The one that came with the printer doesn't.

Alex from GA,

You can try reading...

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Start, control panel, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the drivers can be found at...

Dell V305 & V305w All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

The OCR Program is on the printer CD/DVD and is going to be needed to scan and fax.

Rick

I officially give up.  The computer works fine with a Canon MP495 that I have in another house so I think I'm going to buy another one of those.