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keithstoddard
2 Posts
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29439
March 30th, 2013 11:00
V520 Printer Offline
I just bought a new desktop and am using my wireless router to connect to a V520 series Dell Printer. It constantly goes offline while the WiFi light is solid green. I have to reinstall it in order for it to start working again. I have windows 8 and am not super technical savy. I just want it to work all the time. Thank You.
1301
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Posted June 10th, 2013 09:00
I had the same problem. Look for the full printer manual. Find the section on static IP. The quick guide does not give you all the steps for a wireless connection. You will have go into the printer Advanced Settings where you can provide router information and network information. You can do a google search for static IP address for printers. HP and Samsung have videos that demonstrate how to assign a static IP to a printer. I was unable to find a Dell video.
1301
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Posted June 10th, 2013 10:00
I had the same problem. Look for the full printer manual. Find the section on static IP. The quick guide does not give you all the steps for a wireless connection. You will have go into the printer Advanced Settings where you can provide router information and network information. You can do a google search for static IP address for printers. HP and Samsung have videos that demonstrate how to assign a static IP to a printer. I was unable to find a Dell video.
1301
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Posted June 10th, 2013 16:00
danny-jones,
If you know the current IP address of your printer, enter this in the address bar. You should see...
Click on configuration, you'll see...
Click on TCP/IP and then click on set static IP address and you'll see...
Enter the static IP address you want and then submit.
Rick
PudgyOne
11 Legend
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30315 Posts
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1301
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Posted March 30th, 2013 13:00
keithstoddard,
I saw the other post, the WiFi light is green.
First run Delete Print Jobs to remove any stuck print job(s) from the queue.
Make sure the printer is not usb cable connected.
Hit the Windows key and the x keys at the same time, programs and features, Your Dell Printer, uninstall.
Restart the computer.
Make sure the printer was removed. Manual Printer Driver Removal
With the computer online, insert the Dell Printer disk, choose aditional computer, network and follow the instructions.
Remember virus programs and firewalls will block communications. If you did not install a virus program, then Windows Defender is the default virus program. Try reading....
Allow Printer past Microsoft Essentials/Windows Defender
If you have a desktop computer, since the desktop is connected to the wireless router with the ethernet cable, click on aditional computer, network and follow the instructions. No USB Cable is needed to print to the wireless printer.
Rick