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perplexed22
12 Posts
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January 30th, 2008 12:00
Vista and A940 Printer
I have a Dell All-in-One A940 printer, and I also have Vista. I downloaded the R154039 driver, but the 940 won't print anything color. I have plenty of ink. If something is on the screen in color, it's like the printer skips over it. I have changed the printing preferences to print color images in black and white, and there is no difference. Are there any additional drivers that I need to download in order to print color or did I miss a step in formating the printer to print color words/images?
perplexed22
12 Posts
190
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Posted January 31st, 2008 02:00
I was mistaken. I actually downloaded the R153049 driver, which is the one Dell recommends according to http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R153049&SystemID=PRN_ALL_A940&servicetag=&os=WLH&osl=en&deviceid=4150&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=203949. Are you certain it's the R154049 driver? I'm willing to download 154049, but because drivers take so long to download, I want to be sure to get the right one this time. Thanks!perplexed22
12 Posts
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Posted January 31st, 2008 14:00
I don't have a Dell computer; I have a Toshiba A250 Satellite laptop, if that changes anything.Unplug your printer
Un-install your printer
Restart your computer
Go here and download the following and install then. It will prompt you when to connect your printer.
Dell Personal AIO Printer A940, Application
Dell Personal AIO Printer A940, Driver,
Dell Personal AIO Printer A940, Firmware
Dell Patch - Upgrade
Mary G
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20095 Posts
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Posted January 30th, 2008 19:00
Message Edited by Mary G on 01-30-2008 05:17 PM