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hawkeye1838
2 Posts
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802
August 30th, 2009 11:00
DataSafe Log On Problem
When trying to log on to DataSafe I get the following Message: "DataSafeOnline has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried reinstalling with no luck. Dell will not talk to me since my warranty has expired.
hawkeye1838
2 Posts
164
0
Posted August 30th, 2009 15:00
Thanks, Mary G.
That however is not the problem. I have had a one year subcription but have benn unable to connect due to messge above. I am not the only one who has received that message.
Bill K.
Mary G
6 Operator
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20095 Posts
164
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Posted August 30th, 2009 13:00
If your warranty has expired, so has your datasafe subscription You must renew and pay to continue using it. You only get one free year.