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abcgbl

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17 years ago

A

abcgbl

3 Posts

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21209

December 10th, 2009 03:00

DELL client system update DCSU

I tryed to install DCSU on an Optiplex 960 with Windows XP SP3 32 Bit.

I got the following message

<<

Error 1609: An error occured while applying security settings. Users is not valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your netword connextion an click Retry, or Cancel to end the install....

<<

The user is the admin with admin-rights on the machine and on the domain. The domain controller is reachable.

Are the any recommendations concerning the local and the global firewall? The Windows local firewall is active and there is an ISA Server that has to protect the network.

Are there any other hints to be succesful in the installtion?

 

  • SignofJonah

    1 Message

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    Posted December 11th, 2009 16:00

    abcgbl,

    I found this on the following link:



    All you would need to do is substitute "Creator Owner" with the Users/Group name you are receiving in the error.  Hope this helps.

     
    How do I fix error 1609?
      • Create a new user called CREATOR OWNER (See below)
      • Create a new group called Users (See below)
    These first two steps can be accomplished by the following steps:
      • Click on “Start”, then click “Run”
      • Type cmd in the white “Open” box area, then hit enter to start the command interpreter interface and type:
      • net localgroup Users /add
      • net user "CREATOR OWNER" /add
         3. Click "retry" on the dialog box to allow the installation to continue, or restart the installation if it has been canceled.
  • abcgbl

    3 Posts

    479

    0

    Posted December 14th, 2009 04:00

    Hallo, with the help of the above discribed workaround I suceeded in the installation of the DSCU.

    Thank you!

  • 479

    0

    Posted January 5th, 2010 03:00

    Hi,

     

    Just an Info concerning Windows 7.

     

    You first add to start cmd.exe as administrator (start / all programm / accesories/ right click on command / run as administrator).

    otherwise, you want be able to run the command "net localgroup Users /add"and "net user "CREATOR OWNER" /add"