I've been looking for the Mysterious DataSafe LOCAL Backup installer myself for a couple days.  Thank you for posting, and putting to rest, the "Easy Method" being downloading and installing an executable.  Now the "questionable" method being torrents.  I'll keep you posted, but I'll keep it vague and "forum legal".

:emotion-36:Thanks Again.

I too am having the same problem.  I just bought a brand new Inspiron yesterday and it didn't have the DataSafe Local Backup installed, only the Online backup, which is useless for restoring an OS.  Why Dell didn't just include a Windows 7 install disc in their package is way beyond me - probably a cost savings budget plan, but it is making customers unhappy.  After being on the phone with a technical support agent for over an hour, we could not get the downloadable installer file to download.  Not to mention, I had to show him how to make Internet Explorer the default web browser after I installed Mozilla - kind of scary.

If someone can post a good link to download this installer file, that would be terrific.  I know I had my reservations about buying a Dell product before, but this almost seals the deal to never make that mistake again.

Try this:

http://dslbdownload.ddsupdate1.com/dsl_reinstall_download.html

Jeff

Thanks for the reply.

Indeed, this is what the tech support agent directed me to.  When I run the DSL check executable, it brings up a small window with a long 20 or 25 digit code with an "OK" button.  When I click on "OK" it opens the following URL:

The tech support guy said this usually just directs you to move on to step 2 of the "EASY Steps", but for me all it does is continually loop and refresh itself on a blank page and never loads anything.  He said it could have been from a busy server last night and to try it again in the morning.  I've tried it 5 or 10 times since last night throughout the morning and afternoon and it still doesn't work - like I said, it appears to try to load a page, but just keeps looping on itself.

Are there any other links or locations to download this file?  This one does not work for me.

Does this link work for you?  I tried to delete all my cookies and temp internet files, but that didn't change anything.

I just tried again and it did not work the first two times but did in attempt #3. My connection bogs down somewhat at this time of day so that might have something to do with it. I am not sure. I am sure the link is still good. I made several attempts rapidly one after the other using IE8.

Jeff

I tried it right after your last post, Jeff, and that night it worked on the first try.  Not really sure why it worked, but I guess the internet connection got it's mojo straightened out.  Thanks for the suggestions.

I have downloaded the installer from this address multiple times both on my laptop and the desktop - both of which are running XP.  When I try to install the program I get to a certain point and get an error message from the InstallShield Wizard that says "RPSetup error 1".  When I hit okay it shuts down the whole installation process.  There is no area of the site you gave above for 'Help' or 'Troubleshooting' so I have no idea what's wrong or what to do about it.  As I said, I have checked to make sure it wasn't a corrupt installation file by erasing it and re-downloading it several times on two different computers.  So, whatever the problem is it's inherent in the program itself.  Since I don't have the Dell Datasafe Local Backup or a disc of Windows itself, I have no means to reintall Windows when it's acting up, which is what I'm trying to do now.  Help?

Georgiana

Has anyone found a solution to the "RPSetup error 1" problem when installing Datasafe Local? I'm having the same issue on my Inspiron M101z after downloading the installer via Dell Support Center.

RNARCIS74,

Thank you for using the Dell Community Forum.

That error indicates that DSL set up is unable to locate recovery partition. Did you recently have a hard drive replaced? Some times, even though the partition is available; set up can't access it.