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snowangeltae
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December 3rd, 2010 17:00
Dell Dock won't install on old Dell PC.
I downloaded and tried to install Dell Dock on my old Dell system because I love it on my new XPS laptop w/ Win 7. I'm getting an error that says it can only be installed on a Dell system. I am trying to install it on a Dell system!!! I am running Win XP. It is a 2002 system and I have installed a new hard drive and video card and also added RAM. When I installed Win XP on the new hard drive, I used the install CD that came w/ the system when I originally purchased it. Any suggestions?
snowangeltae
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Posted December 3rd, 2010 20:00
It has SP3.
snowangeltae
5 Posts
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Posted December 4th, 2010 07:00
The website I tried to download from is www.delldock.com. What other website are you talking about?
The website I tried to download from is www.delldock.com. What other website are you talking about?
that's the other website I was referring to
it doesn't say much for them when their Help page doesn't even work
snowangeltae
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Posted December 6th, 2010 08:00
I was able to install Dell Dock on my Dell mini that is also running Win XP, so I'm not sure what the issue is w/ my old Dell desktop. Must have something to do with replacing some hardware. Just a guess. I really have no clue.
Thanks for the reply.
The machine satisifes all of the requirements you mention here. As I said, I'm running XP (SP3). I have several GB of available disk and 512MB RAM.
I just wonder how the installer establishes that you are running on Dell hardware. Perhaps my model is considered to be too old (and is not included within the installer's list of valid models?). I'm hoping that there may be a workaround or patch available. I'm really ken to get the dock working on this box.
Regards
Stuart
I had a browse in the Dell Dock installation directory (Program Files/Dell/DellDock) and noticed an application called DetectOEM. Perhaps that is running but failing to detect my older hardware as actually being Dell hardware. So if the installer and the dock applicatiion calls that then it will not work on my box. Possible?
Can somebody check this out please and advise?
Thnaks a lot
Jesse L (retired)
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Posted January 12th, 2011 06:00
slls1961,
Thank you for using the Dell Community Forum.
The website www.delldock.com says that this program works with Win XP, Win Vista and Win 7. You must meet the min. HW requirements of 128mb of ram and 100 mb hd space,
Jesse L (retired)