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johnjlan

updated

12 years ago

J

johnjlan

1 Message

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8575

October 25th, 2014 15:00

NO Office 2013

From where and when do I obtain the Office 2013 media I purchased? I bought a  XPS 15 with Office 2013, Adobe Lightroom & Cyberlink. Both Lightroom & Cyberlink were downloaded automatically through Dell Downloads, no problems excellent service. The pre-installed Office is 365 which does not accept the received activation key. How do I proceed?

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    Posted October 28th, 2014 13:00

    Hi johnjlan,

    If you've purchased the MS Office 2013 with your new system. Then you will receive the MPI card which contains the activation key of MS office 2013. As MS Office 365 came preinstalled along with the system, I would suggest you to uninstall Office 365 and reinstall Office 2013.

    To download MS office 2013 please open this link: http://office.com/myaccount 

    page options to download the MS office 2013 setup file. After downloading the file , you must install

    it and this file will not ask for the Activation code. Once installed , kindly open it and activate the product.