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steveah83

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20 years ago

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steveah83

3 Posts

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56148

December 20th, 2006 14:00

Optiplex 725 sound drivers?

Hi there,

We have had problems getting hold of our usual GX520 stock, so have opted to go for some of the 725s, 5 to be precise.

We are preparing our usual company Windows XP build for rollout (installed from scratch, drives formatted), but I cannot find any sound drivers (that the machines will accept).

I am using the drivers as supplied on the root of C:\ (that I have confirmed are the exact same drivers that are installed and operating on a pre-imaged dell setup (ADIHdAud.inf)) as well as downloading the updated drivers from the Dell site, but when running through the soundmax setup, I'm told that the appropriate hardware isnt installed.

In device manager this shows up as 'PCI Device'. I have done a comparison between the machines because I thought this was odd that an integrated device would show up as 'pci device', but then I'm no hardware expert.

Can anybody point me in the right direction before I have to resort to Dell telephone support?

Thanks

Steve
  • helmecj01

    2 Intern

    2412 Posts

    1077

    0

    Posted December 20th, 2006 18:00

    hi

    this a link to the driver

    http://support.euro.dell.com/support/downloads/download.aspx?c=uk&l=en&s=gen&releaseid=R132379&SystemID=PLX_PNT_P4_745&os=WW1&osl=en&deviceid=8639&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=3&fileid=175905

    Analog Devices ADI 198x Integrated HD Audio
    Driver
    Release Title: Audio: Analog Devices ADI 198x Integrated HD Audio, Driver, Windows 2000, Windows XP, Windows XP x64, Multi Language, OptiPlex 745, v.5.10.x.4542, A01
    Release Date: 14/09/2006
    Criticality: Recommended
    Description: Analog Devices HD Audio driver

    By downloading, you accept the terms of the Dell Software License Agreement.

    File Name File Size Download Time (56K) File Format
    R132379.EXE 11 MB 28.5 min Hard-Drive
    Download Now

    Add to My Downloads

    FTP Download

    Criticality
    Recommended Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).

    Additional Information
    No information available.

    Important Information
    No information available.

    Fixes and Enhancements
    Initial Release

    Installation Instructions
    Hard Drive Installation (via WinZip) with Setup.exe File for R132379.EXE

    Download

    1.Click Download Now, to download the file.
    2.When the File Download window appears, click Save (Windows XP
    users will click Save) this program to disk and click OK. The Save In:
    window appears.
    3.From the Save In: field, click the down arrow then click to
    select Desktop and click Save. The file will download to your desktop.
    4.If the Download Complete window appears, click Close. The file
    icon appears on your desktop.

    Install

    1.Double-click the new icon on the desktop labeled R132379.EXE.
    2.The Self-Extracting window appears and prompts you to extract or
    unzip to C:\DELL\DRIVERS\R132379. Write down this path so the executable (I.e.
    Setup.exe) file can be found later.
    3.The Self-Extractor window appears.
    4.Click OK.
    5.After completing the file extraction, if the Self-Extractor
    window is still open, close it.
    6.Click the Start button and then click Run.
    7.Type C:\DELL\DRIVERS\R132379 in the Open textbox and then click OK.
    8.Follow the on-screen installation instructions.
  • steveah83

    3 Posts

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    0

    Posted December 21st, 2006 07:00

    Thanks for trying to be helpful, but I'm not sure you read the message correctly. That very driver simply will not install.

    HOWEVER!

    I had a breakthrough last night by using a Dell Resource SP2 cd that was supplied with the GX520's (no cds are supplied with the 725's) and it suddenly worked!

    This is the first time I've had these kind of issues with Dell (Sony and HP is par for the course)
  • Hydralisk00222

    2 Intern

    2440 Posts

    1077

    0

    Posted December 30th, 2006 01:00

    OptiPlex 725? Don't you mean 745?
  • nuttyrat

    13 Posts

    1077

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    Posted January 5th, 2007 17:00

    I'm having the same issue with the Optiplex 745 and my companies XP SP2 workstation image that was developed for all our dell Optiplex GX workstations.  After imaging, the sound card appears as an Unknown PCI device, the only method of resolution i've found thus far is to remove the PCI Device and restart the system, allowing the audio driver to then be installed.
     
    I cannot, however, get it working with a driver add-on image.  I've read on other forums pertaining to Vista that a work-around is to uninstall the existing soundmax audio driver before running sysprep ... something that I am going to try out and will let you know.
     
    Terry

    Message Edited by nuttyrat on 01-05-200701:20 PM

  • kearnhart

    2 Posts

    1077

    0

    Posted January 8th, 2007 12:00

    We are having the same problems.  We use the unattended.txt, and have the same issue.  Dell?  can you comment?
  • steveah83

    3 Posts

    1077

    0

    Posted January 8th, 2007 14:00

    I did indeed mean 745 instead of 725. I have no idea how I managed to make that mistake!

    Anyway, the workaround (installing SP2 from a Dell Resource cd) is causing a major annoyance when rolling the images:

    It determines that the Select product key my organisation uses is invalid and makes you input the one on the Dell OEM sticker on the side of the machine. THEN you have to activate windows when you boot up for the first time.

    It is frustrating and will turn into a major problem whenever we plan on buying more stock (which will probably be soon)
  • Radiskull

    1 Rookie

    15 Posts

    1077

    0

    Posted January 8th, 2007 14:00

    When using R132379.EXE for a 745 I am also having a problem installing drivers.

    I am sysprepping the image and pointing

    OemPnPDriversPath="SMAXWDM\W2K_XP"
  • RhysJD

    27 Posts

    1077

    0

    Posted January 9th, 2007 14:00

    You have to run the below patch KB835221 before it will support the newer hardware. Make sure to include qfe in the same directory as the patch. Both files are included when you extract the dell drivers in the i386\KB835221\2K_XP\ENU folder (if you downloaded english).
     
    KB835221.exe
    qfe.exe
  • kearnhart

    2 Posts

    1077

    0

    Posted January 9th, 2007 15:00

    We are talking about unattended installs.  This is happening as the OS builds, not after the OS is up and running, where we can run some app.  All of the machines since GX1's (when we first started using unattended installs) work fine, picking up the drivers as the OS builds...
     
    If the soundcard drivers need an app run in Windows to make them work, then Dell needs to find another source for it's soundcards in it's business class machines where running an app on 300 PC's is somewhat unrealistic.
     
    I would be interested in how the drivers are being incorporated by Dell's new partner Altiris, into their Windows packages. 
     
    Dell?  Dell?
  • nuttyrat

    13 Posts

    841

    0

    Posted January 9th, 2007 17:00

    My attempt to do this with the sound card uninstalled unfortunatly did not work ... i'll keep working at it though and let you know.
     
    Terry