UNSOLVED

jsb778

updated

21 years ago

J

jsb778

2 Posts

0

10538

August 12th, 2005 19:00

Outlook 2000 Error: 0x800ccc13

I have been having a problem with my Outlook 2000.  When I try to “Send & Receive” mail, it acts like it is working then pops up 2 error messages:

 1.        Can’t retrieve from server.  Usually happens when connection to server is lost due to server or network problems.

2.         ATCP/IP error occurred while trying to send data to server. (Error Number: 0x800ccc13)

I can get my mail through the COX web site but not through Outlook 2000.  I can connect to the internet and have it running in the background while trying to use Outlook.

I have checked with COX and verified their settings. 

Any help would be appreciated!!!

 

Thanks

 

Jess

  • fireberd

    11 Legend

    •

    33399 Posts

    •

    112848 Points

    166

    0

    Posted August 12th, 2005 21:00

    Doublecheck your Account setup.  A zero for the letter "o" or vice versa, a letter "l" for the number one or vice versa, etc can cause it not to work. 

    Otherwise, check your firewall to make sure it's allowing Outlook access to the Internet.

    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • jsb778

    2 Posts

    166

    0

    Posted August 16th, 2005 15:00

    Thanks;

    Apparently there is a problem with the latest version of Zone Alarm, It protects so good it won’t let any e-mail in or out….