UNSOLVED
word 2002
hi
I have word 2002. Whenever I close a document, it keeps on asking me if I wish to save it. This happens almost every time. It happens if I open a doc and just view it without making any changes. It happens when I save a doc and then exit. It's becoming very annoying. I've re-installed it twice & have installed all the up-dates.
I did a search on various search engines but came up with nothing. This is obviously a bug. Does anyone have any solutions. Microsoft said I ought to change my settings which I've tried. Because it doesn't do it all the time I know it has to be something else.
I saved a couple of docs onto zip and took them into college to work on and same problem continued there aswell (only with my docs).
This may seem like a small problem but it's getting irritating. If anyone can help I would be very grateful. Thanks
firstclermont
30 Posts
114
0
Posted November 25th, 2003 12:00
Your normal.dot template may be (and have been) corrupt. Specifically, it may have been corrupt when the files were initially created. Delete all instances of normal.dot on your computer, then create new files from the old ones by copying the old document and pasting it into the new blank document.