I've tried with two Chromium-based browsers and IE with the same result.

We don't have another SCG if that is what you mean. I'd be happy to get on a Zoom session with support if necessary, though that'll have to be next week.

Hello bennett.blodinger,

This may take more research.

Could you try clear the browser cache and/or try a different browser and let me know the behavior?

I can provide your feedback to one of our teams, but this is the first I'm hearing of this issue. Is there by chance another system to test with? It may help verify any issues with the software.

Well, that may be the best course of action, then. I'd test myself, but don't have an SCG instance available to do so. That Zoom session ought to be able to determine the path forward pretty quickly, however.

I'm having the same issue.  Tried different browsers, no luck.  Running version 

5.00.07.10.

Za5vod,

I have tested this and it is working fine, so it isn't a universal issue with SGC. I would agree with the previous posters that it sounds like an issue with the browser or your configuration. 

Do you have any additional details we can work with?

I'm sorry for the delay, had a lot going on.

This appears in Microsoft Edge 98 and Google Chrome 98. I've disabled every extension I have.

Bennett.Blodinger,

I tested it on another appliance and it works perfectly fine, so without any other details that can lead us to reproduce it, then my suggestion would be to call in so we can try to discover the root cause directly.

Just an FYI to anyone curious, this only happens to "EMC" devices, not "Dell" devices. From the support request:

I apologize for the confusion. The device grouping feature was a feature on the dell equivalent of ESRS. Since SCG is an integration of both ESRS and Dell's support assist enterprise it included device grouping as an option but it really only works on 'dell' devices, IE servers, hypervisors, iDRACs.
Here is our support matrix for SCG.
https://dl.dell.com/content/manual45019442-secure-connect-gateway-5-00-07-xy-virtual-edition-support-matrix.pdf?language=en-us&ps=true

On pages 7-8, column 2 you see which devices are supported by this feature. Almost no 'emc' devices are, and you can see on page 8 that VXrails are not. 

---