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eric.b.hymowitz
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9 Posts
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July 16th, 2019 06:00
Next version?
Short question -- How can I be notified when a new version of SupportAssist is released? Longer question -- SupportAssist 2.0.21.93 only supports my servers (R620 and R720xd) up to firmware 2.60.60.60 . We are running 2.61.60.60 . I'm assuming that's the reason that SupportAssist will not connect to any of my servers. How can I find out when a new version comes out that might support Dell's newer firmwares? is there a mailling list I can join? Thanks.
eric.b.hymowitz
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9 Posts
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Posted July 16th, 2019 09:00
https://topics-cdn.dell.com/pdf/supportassist-enterprise-v20_support-matrix2_en-us.pdf
Search for "R620" and "R720xd"
Dell-DylanJ
6 Operator
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2924 Posts
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Posted July 16th, 2019 09:00
Hello,
This is the latest version of SupportAssist Enterprise that I'm finding. https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=M1W54
The release notes don't make mention of a maximum iDRAC version, but my expectation is that Any future iDRAC release should be supported by SAE. It's even built into the iDRACs of the 14th generation systems.
As for a mailing list or some other form of notification regarding updates, I haven't found one, but I'm still digging on that piece. I'll have to get back to you about it.