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Generating a ticket for site down rather than device
Hi all,
I want to know if it is possible to generate an alert when a site is down with a siteid number which contains a lot of devices rather than a router or device is down
We are trying to create many devices for different sites e.g site A has 4 devices and if 3 devices go downs there will be one alert and henceforth one ticket is generated rather that the present situation where one device goes down and all the devices in the site are displayed as down and many 3 tickets are generated
I want to know if it is possible to generate an alert when a site is down with a siteid number which contains a lot of devices rather than a router or device is down
We are trying to create many devices for different sites e.g site A has 4 devices and if 3 devices go downs there will be one alert and henceforth one ticket is generated rather that the present situation where one device goes down and all the devices in the site are displayed as down and many 3 tickets are generated
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