The issue was that, we need to give the proper Set Criteria->Context and Status, for each tool. I have given the default, "UnitaryComputerSystem" for the tool I wrote and for this reason, instead of fetching the notification properties, it was fetching the UnitaryComputerSystem attributes of the device.
When I set the Criteria like
Context = ICIM_Notification
Status = ICIM_Notification
The tool started fetching the notification properties and displayed all the SM_OBJ_ attributes of the alert.
I know that, these information might be known to everybody, but still pasting these info for new-comers to Smarts like me.
ArunDeva
37 Posts
494
0
Posted March 8th, 2010 00:00
Could somebody help here please?
Thanks
Arun