Hi All,

Why does it always happen that wherever I install EmailXtender, it always failed with "policy engine failed" error message in the events viewer of EX Administrator? Whenever I have installed, i have always faced this problem. It somehow does not create the .dlc file which is needed for the policy engine to work. It is never created (no matter the version). Even the latest version does not resolve this issue. Does anyone know why this happens? I have checked this on the knowledgebase and have done everything that it tells me to do. Restarted services, etc but it leads to no answer. To resolve this issue, I have to copy a .dlc file from my personal notebook to the customer's machine and the policy engine starts working without any errors.

Any suggestions? (am i missing any thing in between while installing?).

Thanks.