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aczerlinsk

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14 years ago

A

aczerlinsk

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May 14th, 2012 13:00

Runtime Error ExAsIdxObj.exe

Hello.  We are very often getting the errors shown in the screenshot.  I am not sure what changed to start this but it happens multiple times a day.  Does anyone have any ideas of where to start troubleshooting this?  I have attached screenshots of the error.

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  • I

    IT_Warlock

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    Posted May 14th, 2012 14:00

    Hello Aczerlinsk,

    The Runtime error, may be caused by a damaged or corrupt Microsoft .Net install.  I would recommend, a full repair of each Native Archive component.  Additionally, please check that you don't have Antivirus scanning the SourceOne directories.

    In order to do a repair, please stop all Policies in the SourceOne console, and then monitor the Index Drive > Dropdir directory to clear out, other than the DropDir.lock file.

    Stop all SourceOne services on the Native Archive server, then open add/remove programs > repair each compoent, along with the Microsoft .net.


    I hope this helps.

    Thanks,

    Brad

  • A

    Ajay_Chanana

    32 Posts

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    Posted June 21st, 2012 17:00

    Greetings,

    the above errors are too genric  to say somthing. Your can try restarting the index service.

    - Check the index drive space..

    - check index temp location should have 20 GB space.

    - check ExAsIdxobj.exe is running (Responsible fro processing index)

    Regards,

    Ajay Chanana

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