guypier

It helps to include the computer model and the version of windows in the post.

Bev.


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Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

Sorry its an XPS 400 Running Windows XP Pro

 

Drain the Flea Power from the Desktop
1.Remove the power cord from the back of the system.
2.Press and hold the power button for 10 seconds and release.
3.Plug the power cord back into the unit and power up normally.
Step 2)  Remove All External Devices
Step 3) Please  tell me the LED CODE for the monitor ,tower and diagnostic lights at the tower.. for more look at the attatchments that I am sending.
Step 4) Run the Monitor Self Test
Step 5)Verify the Power Supply Voltage Selector Is Correct for the Region
Step 6)Disconnect All Hard Drive Power and Data Cables
Step 7)Remove All PCI, PCI-E, and AGP Expansion Cards
Step 8)Remove All Memory From the Computer
Step 9)Reseat the ATX and 12-Volt Connections
Step 10)Determine if the Motherboard Was Previously Replaced for This Issue.
Step 11)Disconnect the Power Connection to the Chassis Fan
Step 12)Now please run the Dell 32-bit GUI Diagnostics on the hard drive.
11. When the tests are completed, remove the Drivers and Utilities CD. Close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.