i am having dell studio 1435 3 years old when i start it it test itself and says dst shot test failure and passes in all other tests and even in chkdsk and diagonises also after i restarts it work properly for hours only problem in starting my email <ADMIN NOTE: Email id removed per privacy policy>
The error code 2000-0146 states that there could be a possible hard drive failure, but it doesn't imply that it definitely is a hard drive failure. To be sure, we need to run a custom test on the hard drive. To run the custom test on the hard drive follow the steps below:
Shut down the computer
Tap the F12 key upon powering on the computer immediately.
Select the option Diagnostics and press enter key
Let the diagnostics run till you get a question "do you want to run the remaining tests or not"
Select No
Then immediately press any key to boot into Utility Partition
Select Test System
Then select Custom Test
Click on Quick Test on the Hard Drive
Once the quick test is complete, post the results with the error code and then we can take it from there.
i have already done dignostics and other 10 test no error shown it passes in all other test s only at start it gives 2000-0146 error when i start again it works properly for hours only at starting it gives error
i have done these test it has around 30 minutes computers passes in all tests no error computer is working perfect for hour only promblem in starting i hve done diagnostics test on drive no promblem no error
If all the diagnostics have passed without any failures then there is no problem with the hard drive. To get this issue resolved, you would have to re-install the operating system on the computer.
Now, the keyboard that you are referring to is the external keyboard which has failure with some of the keys not working. Is the keyboard on the laptop working properly? If yes, then you might have to replace the external keyboard as well.
Disabling a keyboard on the laptop is not an option because if we disable the keyboard then performing basic functions on the laptop will not be possible for everyone. If some keys on the laptop's keyboard are sticky or not working then you can get the keyboard replaced if the computer is under warranty.
Dell-Jyotpal F
2 Intern
•
280 Posts
7227
1
Posted August 15th, 2013 12:00
Hi anilkejriwal,
Seems to be an issue with the hard disk on the computer. To be sure we need to run the diagnostics. To run the diagnostics follow the step below:
Let the diagnostics run. If any error message comes up, please go ahead and reply with the error code and the error message.
Please reply with your findings.