UNSOLVED

Not You

updated

18 years ago

NY

Not You

10 Posts

0

3769

October 21st, 2008 23:00

DVD Button doesn't work

The button on my DVD/CD Rom door no longer works correctly. I have to use a paperclip.

How can I get this corrected. I am no longer under warranty. I have a Dell Inspiron 9300. Can I  purchase a new DVD door at Staples? I want the easiest way to get this issue resolved.

Thanks

  • Not You

    10 Posts

    283

    0

    Posted October 22nd, 2008 00:00

    Thanks.

    Are they hard to put on?

  • ieee488

    6 Operator

    •

    11126 Posts

    •

    38371 Points

    283

    0

    Posted October 22nd, 2008 00:00

    I have never seen just a DVD drive door being sold. You'll have to buy the whole drive.

    You might want to see if you can find a used one on eBay and compare the price to one from Dell.

  • ieee488

    6 Operator

    •

    11126 Posts

    •

    38371 Points

    283

    0

    Posted October 22nd, 2008 12:00

    No, not at all. There is usually a latch located on the bottom of the laptop which releases the drive.

    Go to the http://support.dell.com and locate the manual for your laptop. It will show you what to do.