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deep20288

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10 years ago

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deep20288

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January 24th, 2017 22:00

Error code 2000-0142 validation: 120088 while running hardware diagnostics

Hi,


My dell laptop Inspiron 3537 started giving beep sound while powering on the laptop. To troubleshoot that i ran hardware diagnostics by pressing F12 while booting.

After running the diagnostics, the below error was shown

Hard Drive 0 - DST Short Test

test results: fail

error code: 2000-0142

validation 120088

msg: hard drive 0 -S/N WXD1E63RRFU2, Short self test unsuccessful

Please help in resolving this issue. My warranty of hardware has expired.

Regards,

Deepak

  • Jesse L (retired)

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    Posted January 25th, 2017 09:00

    deep20288,

    The error code represents a failed hard drive. The hard drive needs to be replaced.

     

    Jesse L (retired)

  • deep20288

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    Posted January 26th, 2017 05:00

    Jesse,

    Thanks for the fast reply. I will replace hard drive .