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charlesinger

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21 years ago

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26819

August 16th, 2005 23:00

Errors Burning DVD

Can not get a DVD burned without the following Message: "Error updating menu 1 of 1 (Menu writing phase) Error code = 0X80004005".
 
Using Roxio Media Creator 7.5; Dell 8400 with 3.0 HT; 1gb RAM; Toshiba SD-R5372 with latest firmware update.
 
No problems with CDs, only DVDs.
  • Predator

    2 Intern

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    Posted August 17th, 2005 14:00




    Hi Charles,

    About all I could find on this either said firmware or software problem. Since you have updated the firmware, double check that the drive is running in DMA mode and not PIO mode.

    Then consider uninstalling / reinstalling Roxio. I read one thread (in Tech Support Guy Forum) recommending Roxio Zap for version 7 as well, I know it was used in the past for versions 5 & 6 for a "clean" uninstall, the thread was dated Aug 8th or 9th of 2005.
    Here is the link to the tool:

    http://tools.roxio.com/support/tools/roxizap.exe


    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link


  • 125

    0

    Posted August 19th, 2005 14:00

    Thanks for the info, but I haven't been able to find out if the drive setting is DMA or PIA mode.  Where will I find that?

    Thanks!

  • Predator

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    15286 Posts

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    Posted August 22nd, 2005 13:00




    Hi Charles,

    Click on the CD/RW link in my post and scroll to Section 15, articles 14 & 17.


    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link


  • 125

    0

    Posted August 22nd, 2005 18:00

    Thanks again for you help.  My current settings are:

    Device 0

    Transfer Mode - DMA if available

    Current Transfer Mode - Ultra DMA Mode 2

     

    Device 1

    DMA if available

    Current Transfer Mode - PIO Mode

     

    Apparently my channel two devices (CD\RW and/or the Toshiba DVD\RW) will not accept DMA mode??

    The settings for the master and the slave are identical; i.e. device type, timing, etc.  Shoould this be as one is only a CD\RW and the other a DVD\RW?

    Thanks!

  • Predator

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    15286 Posts

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    Posted August 22nd, 2005 19:00




    Hi Charles,

    I need to take a step back and my apologies for not covering this first. The Toshiba is not a Dell installed drive, so I should have asked about the jumper settings right up front.
    Lets see if we can correct this. Go to Device Manager, select the CD/RW drive, click Uninstall, next select the DVD/RW and click Uninstall, now shutdown. Dell ships their systems using the Cable Select Jumper Feature, in a nut shell you set the small plastic jumper on the back of the drive over the two pins labeled CS, CSEL, (Cable Select) and location on the cable determines Master/Slave, End connection being Master drive.
    Double check the setting and use Cable Select, move the DVD/RW to the Top Bay, end connection; move the CD/RW to the Second Bay, middle connection.
    Next enter the BIOS and verify that the IDE channel is set to Auto and that both drives are on.
    Now start Windows and see if the drive works and is running in DMA mode.



    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link


  • 125

    0

    Posted August 22nd, 2005 22:00

    I had thought of doing this, but couldn't couldn't convince myself that this could be a solution.  Will Do!

    Thanks

  • Predator

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    15286 Posts

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    Posted August 22nd, 2005 23:00




    I will keep the ol`e Predators claws crossed and see if we get lucky Charles.

    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link


  • 125

    0

    Posted August 24th, 2005 02:00

    Am happy to report that both drives are now in ultra DMA mode 2 after opening the "box" and swithching the drives.  Both are correctly recognized in the BIOS and the hardware properties.  Thanks for helping me get this straightened out.  Will report later on DVD burning.

    Thanks again.

    charlesinger

  • Predator

    2 Intern

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    15286 Posts

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    Posted August 24th, 2005 18:00




    Glad to hear the news Charles!!

    Good luck with the burning !!




    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link


  • beachbw

    1 Message

    56

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    Posted August 28th, 2005 19:00

    CHarles,
     
    i am having the exact same problem with roxio and buring dvd/vcd's did you fix the problem, if so let me know what you did
     
    ron
     
    beachbw2000@yahoo.com