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ronife

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22 years ago

R

ronife

2 Posts

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4879

February 24th, 2005 12:00

hard disk error

I have a Dimension 2350, that is 1.5 years old. when I boot the computer up this messge appears on the screen. "primary master hard disk S.M.A.R.T status bad S.M.A.R.T error detected. the IDE hard disk drive is operating outside of normal specifications. it is advisable to immadately back up your files and replace your hard disk. The PC only had one year warrenty so I am looking for a fix to this problem. And help at all will be nice.
  • E

    ejn63

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    87468 Posts

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    Posted February 24th, 2005 13:00

    No need for further testing - the drive is failing. Back it up at once, and replace it.
  • VB

    Vikas Bhola

    3 Posts

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    Posted February 24th, 2005 13:00

    Hi, u can try this
    Turn your computer off, when u turn it on, when u see the blue dell logo, start tapping F12, Boot Device menu will apear, select hard drivediagnostics or IDE drive diagnostics, the diags will run for 5 min, after it finishes, read the whole thing, IDE Diagnostics running, please wait
    PrimaryDrive 0: (Drive Model) - Pass:smileyhappy:
               Drive 1: No IDE Device
    Secondary
    Drive 0: (CD-ROM Model) - Diagnostics not supported
    Drive 1: No IDE Device

    Test complete, Press to reboot
                                       Drive 0 is your Hard Drive
    Pass or Fail...??  If it fails u need a new HDD

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