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caz2017

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22 years ago

C

caz2017

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6 Posts

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8253

November 30th, 2004 17:00

My CD drive no longer recognises CDs

I have two problems:

  1. Whenever I go onto the internet my computer crashes, why?
  2. My CD DVD drive is no longer working properly, when I place a CD in the PC the CD is not recognised i.e when I try and open the CD in my computer the cd looks as if it is empty even though it is not.

I have a dell laptop with windows xp home, a smart PC 250N

 

  • sabe002

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    Posted November 30th, 2004 20:00

    Mine is doing that too. Try to reseat the drive(take it out and put it back in) I am sure there is a link to those instructions on here. That helped most of my problem. Not it will not read a few. I contacted support, and they gave me a ton of stuff to do. That is the only thing that helped!

     

  • LiLAnGeL29

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    Posted November 30th, 2004 23:00

    I've been having the same problem lately. I cant install any software from CDs because my CD drive wont read CDs anymore. When I try to bring it up from My Computer the folder is empty, but I know there is stuff on the CD because it works on other computers in my house. I can burn CDs though which is weird because you'd think the whole CD Drive wouldnt work. I just cant bring anything up thats on CDs. I dont know whats wrong with it. Does anyone know if this is fixable or do I need to get a new CD Drive? If so, how much do they usually cost and where can I get one? Thanks! :)

    Message Edited by LiLAnGeL29 on 11-30-2004 08:35 PM

  • sabe002

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    Posted December 1st, 2004 00:00

    Did you reseat the drive?
  • LiLAnGeL29

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    Posted December 1st, 2004 00:00

    Yeah I tried that a couple times but it didnt work :smileysad:
  • xdanx

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    Posted December 1st, 2004 02:00

    I'm having the same issues. it just recently started and I can't figure it out. I've tried uninstalling/installing, etc. and everytime it says that the drive is all good, yet it won't read any CD's. Heeeeeeeeeeeeeellllllllllllllllllllllllllllllllllllllp!!!!
  • Koojo

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    Posted December 3rd, 2004 01:00

    Have you called dell yet? I got a new free drive, no questions asked, for this same problem.  Give it a try
  • Koojo

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    Posted December 3rd, 2004 01:00

    My warranty actually expired like a week or so before this problem occured, so I wasn't under warranty.  The tech never asked, so I never bothered mentioning it :)
  • LiLAnGeL29

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    Posted December 3rd, 2004 01:00

    Nope I havent tired calling them yet. I thought they'd just tell me I'd have to get a new one cuz my warranty already expired. Was yours still under warranty?
  • LiLAnGeL29

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    Posted December 3rd, 2004 01:00

    Yeah mine does.. it makes a lot more noise and its louder than it was before for some reason :smileysad:
  • Koojo

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    Posted December 3rd, 2004 01:00

    When you put a cd in, does the drive make any funny clicking type noises in the biginning that weren't there before?