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flagrouper
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March 13th, 2008 12:00
please insert blank disk
I have a dell dimension E521 running vista home. whenever i try to send data or music to the internal dvdrw drive, i keep getting a message that says "insert a blank disk" i installed an external drive and get the same error. i have tried numerous blank cd-r's of 2 different manufacturers. i can read cd's with info on them from either drive. here is a list of the drives i have installed. thank you
Drive F:
Description CD-ROM Drive
Media Loaded No
Media Type UNKNOWN
Name HP CD-Writer+ 8200 USB Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID Not Available
PNP Device ID USBSTOR\CDROM&VEN_HP&PROD_CD-WRITER+_8200&REV_1.0F\6&3B95CFFF&0
Driver c:\windows\system32\drivers\cdrom.sys (6.0.6000.16386, 65.50 KB (67,072 bytes), 11/2/2006 4:51 AM)
Drive E:
Description CD-ROM Drive
Media Loaded No
Media Type UNKNOWN
Name SONY DVD-ROM DDU1615S SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 1
PNP Device ID SCSI\CDROM&VEN_SONY&PROD_DVD-ROM_DDU1615S\4&21479B0C&0&000100
Driver c:\windows\system32\drivers\cdrom.sys (6.0.6000.16386, 65.50 KB (67,072 bytes), 11/2/2006 4:51 AM)
Responses (1)
Solutions (0)

osprey4
6 Operator
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34230 Posts
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Posted March 14th, 2008 10:00
Your internal drive is not a DVD writer, just a ROM. The external burner should work, but you must make sure the drivers are installed properly and you should use the burning software that came with it. See the instructions that came with this drive for more information.