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Luis Mexico

updated

21 years ago

LM

Luis Mexico

1 Message

0

5045

May 4th, 2005 16:00

Unbootable

My Optiplex is not booting. I don't know what happended to it cause I'm not single user but this is what I got when I try to start:
Options to enter in safe mode, normal mode, last working configuration, but any option gives me a blue screen with this message:
"A problem has been found and Windows has been turned off to avoid damage to
the equipment.
UNMOUNTABLE_BOOT_VOLUME
 
If this is the first time...
...
Technical Information:
*** STOP: 0x000000ED (0x81B25E30, 0xC0000006, 0x00000000, 0x00000000)"
What can I do? Thanks
 
  • mburd

    48 Posts

    103

    0

    Posted May 11th, 2005 18:00

    Time to reload windows.
  • Rijko

    2 Intern

    615 Posts

    103

    0

    Posted May 11th, 2005 21:00

    hi,

    maybe the suggestion to reload Windows is not correct, it is premature at least !

    Why would the volume be unmountable ? That question needs an answer first.Have you run Dell Diagnostics to make sure the disk is physically okay ?

    Re-installing Windows on a broken disk would be a waste of time.

    Microsoft has the following info on STOP: 0x000000ED. Part from that page :
     
    SYMPTOMS
    When you use volumes that use the NTFS file system on integrated device electronics (IDE) drives with caching enabled, you may receive the following error message during startup:
    Stop 0x000000ED
    Unmountable_Boot_Volume
    The normal recovery process in such a case is to run the chkdsk /r command from Recovery Console, and then continue. On OEM versions of Windows XP, the Recovery Console may not be accessible. If this fix has not been included in the OEM build of Windows XP, you may not be able to enter Recovery Console and run the chkdsk /r command for recovery. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
    308402 Cannot Log On to Recovery Console After Running Sysprep in Windows XP
     
    Is the Recovery console installed ? If not, boot from your XP cd and choose to Repair XP using recovery console, and run the chkdsk /r command. Hope that works.