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sergo44

updated

8 years ago

S

sergo44

6 Posts

0

1162

October 11th, 2018 08:00

After update to windows 10 october update bluetooth issue

After update to windows 10 october update, then I enable bluetooth (tested with JBL Charge 3) Wi-Fi connect has been unstable with too lag or unstable connection with ping to wifi route with 2 seconds and more (ping test lost packeges to wifi route).

Before update all will work property.

Wait for updates in SupportAssist. Thanks.

  • sergo44

    6 Posts

    1055

    0

    Posted October 12th, 2018 00:00

    Hello again. Today I record issue demo on video. Support team, please, see the demo to the end of video. Demo: https://www.youtube.com/watch?v=_mH6uxzPrm4 I think this video help you to repeat the issue 

  • DELL-Nikhil K

    7 Practitioner

    206 Posts

    1051

    0

    Posted October 12th, 2018 00:00

    Hi sergo44, I've seen your youtube video but I didn't understand anything about the issue. Is your issue related to SupportAssist application or System Bluetooth device? In case your issue is related to SupportAssist please explain issue in details and in case your issue is related to Bluetooth device please get in touch with Dell Technical Support team because this forum is related to SupportAssist application only. Thanks DELL-Nikhil K Social Media and Community Professional #iwork4Dell
  • sergo44

    6 Posts

    1043

    0

    Posted October 12th, 2018 02:00

    This problem is related to Bluetooth and Wifi device. Where I can complate support ? I think with Support Assistant? Can you send correct link to complate request or forward this topic to correct section?

  • sergo44

    6 Posts

    1035

    0

    Posted October 12th, 2018 05:00