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ZeroMemory
5 Posts
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2198
January 12th, 2022 15:00
Support Assist Breaks System
My desktop PC: XPS8940, 8GB memory, single platter drive, 1TB.
Support Assist version: V3.10.4
All system memory used up. The desktop PC slows to a crawl.
Was able to update BIOS and drivers successfully after multiple tries, so all up to date.
Apparently Support Assist is failing to install a subsystem over and over. I saw failed to install "Support Assist OS Recovery" multiple times.
Does Support Assist have a log file I can review?
Note: I divided the main disk into two logical drives C: & G:
My solution to this problem was to uninstall Support Assist, Dell Update, etc... in order to have a usable PC.
Obviously, this is not a sustainable solution.
Is there a way to run Support Assist without the program attempting to install a subsystem first?
Should I just run Dell Update instead? All I need is a way to update Dell provided drivers and BIOS.
Thanks.
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