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qdellforum

2 Intern

33 Posts

0

1466

June 21st, 2019 11:00

firmware updates prior to OS install

Hi Forum,

I ran into an issue on some new machines I am updating firmware on using RACADM commands. I went to check on a NIC firmware update that appeared to have completed, but the version of firmware the IDRAC was reporting did not update. I checked the console and it appears it was waiting for an input because no OS was installed. After clicking X and rebooting the server it then showed the correct firmware version.

How can I avoid this in the future? Would a better practice be to boot the server to BIOS, load the firmware updates, and then boot into the lifecycle controller to have them completed?

 

Does anyone have a document that describes the stages of the boot process where IDRAC finishes the firmware install and updates it's inventory? I could see that being very helpful.

 

Thanks for the help in advance! Screenshots below:

 

consoleconsoleidrac / firmware inventoryidrac / firmware inventoryjob queuejob queue

  • DELL-Rey G

    4 Apprentice

    1068 Posts

    1265

    0

    Posted June 21st, 2019 14:00

    if you're using all racadm commands, try using racadm serveraction hardreset
    NOTE: this will cause the system to reboot immediately, so if its in an OS, it will not exit gracefully. 

    #Iwork4Dell

  • Daniel My

    12 Elder

    6205 Posts

    1270

    0

    Posted June 21st, 2019 14:00

    Hello

    Hardware inventory changes may require that either the iDRAC or system be restarted. If changes were not reflected in the iDRAC I would start by refreshing the browser. I would restart the iDRAC if it still did not show the changes, and I would restart the system if neither of the previous steps resolved the issue.

    Thanks