Hello

Please send a private message with your service tag to ensure we have all appropriate information on your system.

Thanks

Thank you for the service tag.

I'm not aware of a command to reset/restart the service that controls the embedded web server on the iDRAC. You can reset/restart the iDRAC without restarting the server. Restarting the iDRAC will restart all of the services.

If you have OpenManage Server Administrator, DRAC Tools, or any other application that installs the RACADM toolset then you can issue RACADM commands from the host OS to reset the iDRAC. There is a RACADM CLI guide on the support page for the iDRAC.

www.dell.com/support/home/product-support/product/idrac7-8-lifecycle-controller-v2.50.50.50/

racadm racreset

There is a big difference between racreset and racresetcfg. If you add cfg to the end of the racreset it will reset the iDRAC to defaults. A racreset without cfg will only restart the iDRAC.

The iDRAC also supports IPMI, so if you have IPMI installed in the host OS you can issue a restart to the iDRAC using IPMI commands.

Thanks

Check out the RACADM command sslresetcfg.

I've used this in similar situations.

I assume you're referring to 'remote' RACADM, like on a separate management station on the network.  For that you need the DRAC tools package.  At any rate, this article ought to get you sorted with installation: http://en.community.dell.com/techcenter/systems-management/w/wiki/3205.racadm-command-line-interface-for-drac

Is your iDRAC IP pinging? Can you trying connecting iDRAC with SSH and run below command to reset iDRAC

racadm racreset

Hi all,

…thanks for the great help!
My situation now is that I don’t have a racadm-command at all.
The iDRAC seems to be still working, because up to now I get emails due to
the notifications I once installed.

How can I re-install the racadm command?

Thanks for your help!

Best,

Thor

If you can SSH to iDRAC then there is no need to have remote racadm software to be installed on separate machine. You can run racadm command from SSH session.

Hi,

the iDRAC is no longer pinging.
the command "racadm racreset“
delivers:
-sh: racadm: not found

The point is, it’s a DELL poweredge in a remote LAN.
This machine once had 2 IP’s:
a public one, which still can be accessed and an internal one (iDRAC-IP)
which corresponded to the iDRAC (iDRAC 8 by the way).
The latter is no longer pingable . Before I could visit the iDRAC- Webgui
"on that“ iDRAC-IP. Somebody must have deleted it.

So what is to be done ?
Making sure that the the iDRAC-IP is routed to the server ?
What must be installed on the machine and where to get it ?

Sorry for the tons of questions … but I need a solution here.

Hope you are willing to help me one more time.

THX!

Best,
Thor

Can you let me know Server Model and what operating system is installed on the server. 

Below video have information about setting iDRAC IP using different methods.

https://www.youtube.com/watch?v=6Dom0ZMmTQY 

Hi Team,

I am unable to ping and web console access from the same network to id rack on dell power edge server R620

Idrack IP: 192.168.X.5

My system IP : 192.168.X.11

ID rack, firmware, and Bios is up to date.

Please let me know, what should I do