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Tanadell

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16 years ago

T

Tanadell

2 Posts

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4486

March 28th, 2011 05:00

Dell Streak problem

I have Dell Streak tablet phone was in the airplane mode and thus, could not make or receive calls. I  disabled the airplane mode and tried to make a call but it was switch to airplane mode again. I disabled it repeatedly but it will automatically be back to airplane mode again. Power off and on the phone, could not solve the problem.

I contacted Optus Technical support but coudn't resolved. They advised me to contact Dell technical support.

I then contacted Dell support (Australia), they told me they don't support Dell Streak and they advised me to contact Optus.

So I'm very fastrating that I have mobile and is not be able to make call or recieve call.

Can anyone got any suggestion to get the solution on this issue?

  • wrueckert

    4 Posts

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    Posted April 8th, 2011 05:00

    Have exactly the same problem!

    I share your frustration and I am disapointed of such a basic error with my Dell Streak.

    I have not seen any information from Dell on this problem.  Bought my device in UK.

    If you have find something, please  give my infomation:  Wolfgang   <ADMIN NOTE:Email id removed per privacy policy>

     

  • Tanadell

    2 Posts

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    Posted April 8th, 2011 18:00

    I brought Dell streak back to Optus where I bought from and showed them problem. They sent it to their workshop to look at it for 3 working days.

    I went back, they told me that  they could not find any problem and nothing wrong with the Dell Streak.

    Since I got the Dell Streak back, I have no problem with airplane mode default. I don't know what they don't but it working fine now...  

  • wrueckert

    4 Posts

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    Posted April 12th, 2011 05:00

    Well, it was never predictable for me when it occured next.

    I was reading about a Nokia device that had a similar problem: There it was due to missung RAM after starting several APP in parallel.

    I tried to simulate that, in order to find an indicator but didn't succeed.

    Right now I am doing a backup frequently with "Dell Backup and Restore"  as i have some offline data + settings on my machine, cause I don't want to loose all with the next factory reset.

    Anyway it is disturbing extreemly when comming up in the wrong moment.

  • cl0ak

    1 Message

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    Posted May 23rd, 2011 14:00

    Hi Tanadell

                   I had same problem, just executed "factory reset", this seems to have cured problem although I hav'nt swithed on "Airplane Mode" since! Be careful as you will lose data when reset is initiated.

                                                                        Regards Cl0ak